5

I came with a "check engine" light turned on. They wrote the err # and turned it back off and then sent me home saying that it's nothing and that I should come back if it happens again. And most important: THEY DIDN'T CHARGE A DIME! I'm definitely coming back!!!

5

Elite '2020 Elite '2020 I've been going to Alvin's for years and he has never done me wrong. First he took care of my Honda Civic, now my Toyota Rav4. I had my Civic for 12 years and my Rav going on 10. Every time anything goes wrong, my first call is to Alvin's. They're honest and straightforward about what needs to get done and why. I have never ever felt like I was being ripped off or being sold something I didn't need. There are times when money has been tight and they will tell you what needs to get done now and what can get postponed for a later time. If you're not satisfied or something isn't working properly after they've worked on it, they will fix it free of charge, no questions asked. They also work quickly so that you're not without a car for very long. I highly recommend Alvin, Jay and the team at Alvin's Auto Center -- Willow Glen.

5

I would not trust my car with anyone else. Alvin and his team are legit, very good customer service.When it comes to cars I always try to find people that wont take advantage of the nieve consumer. I have found here. They will always give honest advice on what you have to do and what you should do. Pricing is very reasonable. I have done everything from Oil changes to tune ups and major break downs, i have always left the shop feeling that I was taken care of. I would recommend that everyone take their car here.

5

I love my fellow filipinos. This place is amazing. My uncle who used to be my mechanic worked here. I knew about this place because of him. My Honda civic ex 2002 overheated one day and after putting radiator fluid, my car was running funny. Everytime it got to 3rd gear it would start jerking like it didn't have enough power. This happened every time I put the pedal to the medal. After a while, I was unsure why this kept happening. All of a sudden my car overheated again and I brought it to this place. Everyone was super nice. I got assistance immediately. I told him my problem and he showed me that there were bubbles going through my radiator. They told me my gasket was warped and had to he shaved down. I was worried at first because I wasn't sure if they would fix the whole problem of the car. But it did. My car runs better than ever and they sure know what they are doing!!

5

Very honest auto shop. Services are done by the owner and his nephew and other certified staff members. Parts are all genuine auto parts from the make of your car. I had my car repaired here a number of times and I was very pleased every time. These are one of those shops that you cant judge "the book by its cover".

5

WHOA!!! Just went there and talked to Jay, I expected to pay $60-80 to change my tail lights, which I got a fix it ticket for and switch out 2 tires. Grand total was just under $40!!! I will go back!!! Jay is AWESOME!!! Thanks again guys!!!

5

Elite '2020 Elite '2020 Thanks to the fellow yelpers, i went to Alvin's today. GREAT service! I especially appreciate how honest they are. I went in asking for 3 things: oil change, tire rotations and battery change (coz the Midas guy told me so). The technician asked me why do you want to change the battery. Unlike the Midas story, he told me the battery can easily last for another 3 yrs. (bad bad Midas) Set the right expectation of 45mins and indeed 45 mins.

5

I've been taking my Toyotas here for about 13 years now. The best, most honest place around. I've told my friends and father about this place and they're happy I did. Their price for all the services is cheaper than the dealers and fairly efficient even though they have tons of cars waiting to be worked on. They work only on Japanese cars. My wife's new Lexus will be taken here for service very soon. Alvin, the owner, is a real cool Filipino guy who used to work for Piercey in San Jose. He got his own place, took some clientele from Piercey and has been doing great work here for maybe 20 years I believe.