5

My neighbor, a long time customer of Alvin’s in Milpitas gave a favorable recommendation for Alvin’s Auto Center. Our son, visiting from Portland, OR noticed his car would misfire after a cold start. Alvin’s diagnosed the head gasket was beginning to fail. They pulled the engine, sent the heads out for resurfacing, installed the new gaskets and had his car ready in 5 business days. Great work, timely communication with txt’d pictures! Last week our Prius displayed the triangle of death on the dashboard. Called and spoke with Tony and dropped the car off on Tuesday afternoon. Wednesday I received and approved the estimate. The inverter’s cooling pump, heater bypass valve were removed & replaced. Fluids drained flushed and refilled. While the car was there I inquired how often Prius’s came in needing their catalytic converter replaced due to theft. They had four CAT Shields in stock. They replace 2-3 per week. I heard enough and had the CAT shield installed. Car was dropped off on Tuesday afternoon, it was ready by the following Tuesday. Pictures were texted of the leaks and catalytic work. Timely transparent communication which to me instills trust. I highly recommend Alvin’s Auto Center.

5

Alvin's Auto Center was great. One of our work trucks was having some issues and they were very professional and worked with us to get the problem fixed in a time crunch. They send photos and were very informative every step of the way. Highly recommend.

5

great first experience at Alvins. Tony was professional and personable. Communicated clearly what's being done/what needs to be done and how much. Gave very relevant timely updates. Also, acheived task at hand in a timely manner. Would definitely recommend based on this experience.

5

First time with the shop and I received great customer service from the phone call all the way to towing my car to Alvin’s. Tony provided diagnosis and step-by-step updates on the progress of the service performed on my VW. Tony also provided explanation of the cause on what was repaired. This was useful when trying to understand what happened to my locked ignition. The shop provided services that I should consider in the future by mileage. Because of the thorough walk through and excellent service, I will return for my next service. Thank you

5

5

i highly recommended to visit their shop excellent service 👍

5

Great service. Efficient and great overall value.

5

Alvin and Tony both very courteous and professional. Very clean shop and provide timely service.

5

Alvins Auto Center has been a place my parents have been going to when I was a kid. Im 35 years old now and still support them. Now not only do they have 1 location, but 2! In San Jose & Milpitas. Their professional & great customer service exist at both places! It can get busy at their shops, but with their kindness & expertise, theyre well trusted and worth getting your repairs from them. Thanks Alvin, Anthony, Mike, & all the mechanics at Alvins Auto Center.

3