Overall, I am delighted with the research and dedication to finding the needed parts for repairing my '96 Honda Accord LX! However, after the initial drop off to the shop and basis authorization, there seemed to be a break down in communication and the need to further approve the work order, which resulted in several days work delay. I am of the older generation, so was not aware of this being the next step in facilitating the needed research and work to begin. However, once that was corrected, Tony, seemed to go "above and beyond" in finding workable parts for a '96 Honda with original parts no longer available. For his excellent research and care I am MOST grateful! To date, nearly a week later, the "check engine" lite has not come on!!! Hopefully, my low milage, well maintained vehicle will continue to serve as reliable transportation for a little longer time. Thank you for your good service. I will recommend your shop to others looking for reliable Honda/Toyota service.