In June, rodents chewed through my power steering mechanism requiring a complete replacement of the rack and pinion assembly. With an estimate of nearly $4,000 I was ready to just donate to car. But Tony suggested that my comprehensive insurance might pay for it. The insurance company agreed but then the nightmare began. They wanted only after-market parts, lowballed the labor charges, and didn't respond to emails and phone calls Tony persevered and after two months the insurance company finally agreed to the original estimate. Tony was a miracle worker, never wavered, never gave up, was always friendly and polite. The work was done in a timely manner once the insurance issued was solved and I could not be more pleased with the result. Thank you, Alvin's Auto Center, for a job well done. Five stars for sure.